ChoreJet · Version 2026-10-07.1
Customer Agreement
Effective October 7, 2026. English document. These documents describe the current marketplace workflow and preserve rights that cannot lawfully be waived.
Your booking
You request an independent professional’s cleaning services through ChoreJet. Review home size, condition, pets, address time zone, date, scope, add-ons and price before submitting. Acceptance by a cleaner is required; posting alone is not a guaranteed appointment. Do not request prohibited, hazardous or specialized work beyond the stated scope.
Access, property and safety
You must be authorized to request service at the address, provide lawful access and disclose hazards such as aggressive animals, infestation, dangerous substances, broken fixtures or unsafe structures. Secure valuables, weapons and confidential documents. Arrange safe conditions for household members and pets. You remain responsible for your own conduct; these precautions do not waive a legitimate damage or injury claim.
Funding and scope
Complete the displayed payment through the platform after acceptance and before service begins when required. Basic cleaning supplies and equipment are included in the current stated service scope unless the booking expressly says otherwise. Special products, sensitivities and surfaces must be discussed beforehand. Additional work requires agreement on scope and price; a cleaner cannot impose undisclosed charges.
Completion, feedback and complaints
Check the result and report concerns with booking-specific information through support. Leaving a rating is optional and honest negative feedback is permitted. Rewards are calculated from eligible completed services, not from the positivity of your review. Any courtesy request to report promptly does not shorten a statutory deadline or waive legal rights.
Cancellation and documents
The Cancellation Policy applies. Paid cancellations and refunds may need support review; fees are not presumed merely because you cancel. The Terms, Electronic Consent and Rewards Rules also apply. The Privacy Notice describes use of your address, communications and payment records. No clause makes you liable for the cleaner’s or ChoreJet’s own unlawful conduct.
Operator and legal notices
ChoreJet is operated by Sefa Koz as an individual proprietor. Postal notices and document requests may be addressed to: Sefa Koz, ChoreJet, 1323 SE 17th St, Fort Lauderdale, FL 33316, United States. You may also use Legal Contact for legal notices, privacy requests and copies. Include your name, reply contact and relevant booking reference; do not include unnecessary sensitive information. This is a correspondence address, not a customer service location. Sending a website message does not replace any legally required method of service of judicial process or statutory notice.